STANDARD RETURNS
- Must be requested within 14 days from the day of delivery
- The item must be new, unused, unassembled, and in original packaging
- Buyer pays return shipping cost
- Items cannot be returned based on the color.
- 25% Restocking fees apply, due to manufacturer charges
- Returns must include an RMA# (provided by us)
- Products must be shipped back to us, traceable and insured (tracking MUST be shared with us for a refund)
- We cannot be held responsible for any damage or loss along the way.
- Refund will be processed as soon as the item is received and verified in the warehouse
- To start a return, please send an email to returns@manorhousesinks.com
EXCHANGES
- Exchanges will be treated as a standard return (as above)
- A new order can be placed for another product.
CANCELLATIONS
- Can take up to 24 hours to confirm a cancellation
- Full refund only if the product has not been processed by the manufacturer for shipment.
- If the product has shipped, cancellations will be treated as a standard return (see above)
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